When should I arrive for my flight? Air travel FAQs answered

When should I arrive for my flight? Air travel FAQs answered

There’s a lot riding on our annual summer break. We look forward to jetting off to sunnier climes all year and spend most of our savings in the process. We all love a holiday, but let’s face it, air travel can be confusing! As an airport taxi specialist, we’re used to answering your common holiday questions, so we thought we’d compile some of your most frequently asked queries into the following guide to (hopefully) provide a few explanations before you set off.


When are the cheapest times to book?

Back in the day, last-minute flights were all the rage amongst travellers looking for a cheap deal. Now, advanced booking is the best way to get a great deal – around seven weeks in advance, according to Skyscanner. If you can, fly mid-week rather than a Friday or a weekend to save money, and book an outward and return ticket separately if that works out cheaper.

How long should I allow for my journey to the airport if I’m travelling from Brighton to Gatwick?

As a general rule, allow approximately 40 minutes journey time.

When should I arrive for my flight?

Check-in times vary depending on the airport and the length of your flight. Flight times are usually split into long haul, European and UK and Ireland flights. Taxi Brighton follows this general guide for each:

·         Long-haul and El Al: three hours before scheduled departure

·         European flights: two hours before scheduled departure

·         UK and Ireland flights: 90 minutes before scheduled departure

What do I need to check in?

If you’re flying internationally, a passport will normally suffice. However, some countries do request a visa and a passport that will still be valid for at least six months after you travel. Always check entry requirements for your destination before you travel.

What are my rights as a wheelchair user?

All airlines are obligated to carry a wheelchair for additional access, provided that:

·         You have given at least 48 hours’ notice before departure

·         There aren’t space limitations on-board

·         Items, like wheelchairs and electric mobility devices, are permitted at the discretion of the operator, which should outline its policies in detail for customers using its services.

I require additional assistance. What am I entitled to at an airport?

You are entitled to assistance as soon as you arrive at an airport. Help extends to check-in, boarding the aircraft and assisting you to your seat. Upon arrival, you are entitled to help until you leave the airport.

What am I entitled to if my flight is delayed or cancelled?

If your flight is delayed for 2 or more hours, you’re entitled to the following under EU law:

·         Food and drink

·         Access to phone calls and emails

·         Accommodation (if you’re delayed overnight)

·         Journeys to and from the airport and hotel 

If the delay extends to 3 hours or more, you’re then entitled to compensation, provided the fault has been caused by the airline and not a customer. The amount of compensation you receive will depend upon the length of your flight, combined with the length of delay. More information can be found on this Citizens Advice guide.  

How much hand luggage can I take on the plane?

Again, the answer to this all depends on your airline. As a general rule, hand luggage is restricted to one cabin bag, plus at least one personal item. Weight restrictions range from 23kg per bag if you’re flying with British Airways all the way down to 5kg with Thomson Airways.  

Which items are now banned from hand luggage under new UK restrictions?

The UK government announced new restrictions on electronic hand luggage items this March for security reasons. Any electronic device, from a laptop to a Kindle can be no larger than 16cm by 9.3cm by 1.5cm. This means that phones are still eligible for air travel in hand luggage.

What should I do if I miss my flight?

If you miss your UK outbound flight, there’s a two hour rule which provides a bit of a safety net. If you arrive within two hours of the missed flight, your airline should put you on the next flight that day, or the next available flight the next day at no extra charge.


Take the hassle out of travel with Taxi Brighton. Simply enter your specific details on our online booking form and we’ll give you a quote and option to book.